Representatives Rent: Understanding Virtual Call Center Jobs
In an effort to save money on overheads, but still maintain a service quality customer service, many companies are hiring virtual agents customer. These agents may work directly for the company or may work for companies specialize in the provision of other companies with representatives trained customer service. If you are interested in working from home, companies like Alpine Access, LiveOps and Convergys are just some of the growing service companies that are hiring.
Alpine Access
Alpine Access helps organizations are in need of customer service representatives. If you have a college degree and experience in customer service, you may want to apply for a position virtual with this company. Because receives up to 1,000 applications each week, make sure to send your professional resume highlighting your experience customer service. In average, the company employs 2% of people seeking work from home positions.
If you do not have customer service experience but have worked in business administration or data entry, which should continue to apply. In addition to completing a competency test, you must also complete an audition voice and a telephone interview. The starting salary is $ 9.00 with plenty of room for advancement. Typical changes are Monday to Friday from 6am-6pm with weekend shifts available. Most employees work 20-30 hours a week.
paid training available. Depending upon your level of customer service experience and the types of equipment you'll need to use to complete job tasks, training can last a few days or few weeks.
LiveOps
For those who have experience in telemarketing or customer service, LiveOps is a great company to work. LiveOps caters to businesses that sell goods and services by phone or online and need the players to take orders, customers call and respond to questions and complaints. To qualify for a position, you must pass a criminal background check and a series of tests designed to determine their customer service skills.
One of the best advantages of this business is that you can set your own schedule. While you have to commit to a certain number of half-hour shifts, you can choose for implementation in their spare time. Typical salary range is $ 7 – $ 20.00 per hour. Agents can receive incentives such as rebates by companies contracted to convince customers to buy more or upgrade when ordering.
If you like setting your own hours, competing for bonuses, and work for one company that has about 16 000 to work at home agents, LiveOps can be for you.
Convergys
Convergys is another company that hires the work of customer service agents at home to manage a variety of tasks including billing, customer service, employee service and management consulting. If hired, you will need to work on a specific schedule that includes training paid that can take up to 80 hours. The training can be completed online or via e-mail or telephone.
The company pays about $ 7.25 and paid agents about 20 minutes. The three companies mentioned, it pays the lowest.
As you can see, jobs virtual call center is becoming more popular as companies try to find ways to save money on overheads. Instead of paying rent for office space, heating and cooling costs, and equipment costs, which are addressed to the virtual employees to maintain quality customer service from the comfort of home.
About the Author
Melissa Brewer is the author of the Little White Ebook of Homeshoring Jobs, available at
LittleWhiteEbook.com
. She has worked as a freelance writer for the past 9 years and currently resides in Washington, DC, three miles from the Obama White House.
76 New Call Center Jobs – Ocala, Florida
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Jobs as Call Center Supervisors $0.89 … |
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Jobs in Call Centers $0.89 … |
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GSI Commerce $1.99 … |
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Outsourced … |
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