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Voip is really worth it?

Reduced network management costs

A calculation of return on investment should also include costs associated with ongoing management of the voice network, maintaining equipment, administering user changes, and support business growth. Communications Solutions Cisco IP can help organizations reduce network management costs through various improvements.

Improved staff productivity-A converged network is easier to manage, freeing staff time to support the regular maintenance and troubleshooting to projects that provide strategic value and operational more substantial. For example, many Cisco customers in higher education report productivity improvements in the range of 10-40 percent.

Ability to reduce outsourcing-Because internal staff can work more productively, a company may choose to perform at the home of all or part of the network support functions that were previously outsourced. Manufacturing company HB Fuller has eliminated outsourcing altogether in locations where it has installed a Cisco IP Telephony, producing tens of thousands of dollars in savings each year.

growing networks, stable staffing-With the efficiencies of a converged network and IPC, staff support network can handle much larger user communities with the same number of staff. One Cisco customer, the Ministry of Social Policy in New Zealand, was able to support an additional 2500 users with the same personal support network of 10 people.

Reduced costs for moves, adds and changes-Although the costs of transfers, additions, changes and the activity can vary significantly around the world, these expenses are estimated at as much as U.S. $ 75 $ 135 each. IP Phones support extension mobility, helping organizations reduce this ongoing cost. For example, a typical enterprise with 5000 employees that performs 2000 are moves at an average cost of U.S. $ 105 per move can save more than U.S. $ 210,000 per year by deploying Avaya IP Office telephones and solution VoIP. Click here to see pictures of phones – http://www.simplyusedphones.com/voip.html

Improved line usage

By making more efficient use of communications lines, a converged network also cuts the recurring expense of the provider charges services for traditional voice services.

Reduced toll costs through toll bypass-Internal long-distance () calls that were connected with previously by the public switched telephone network (PSTN) can now be disseminated through the internal network at no cost. These savings can be significant for companies with high volumes of internal calls among company locations, especially in areas with expensive long distance rates. After saving the State of Arizona Credit Union IP Telephony, the monthly long distance charges dropped dramatically, from $ 11,000 per branch of $ 3,500 for the entire company.

Lower voice circuit costs-The ability to use the data network to carry voice traffic has allowed Cisco customers to significantly reduce the annual costs of voice circuit. By using IP Communications solution, companies can eliminate redundant lines, expensive leased interconnected systems PBX and voice mail. The flexible choice of a centralized IP solution can help network administrators make more efficient use of network resources while meeting local communications requirements. You may also be possible to consolidate unused T1 channels previously assigned to voice to create fully T1 circuits available that can be used as needed for all types of network traffic.

"By replacing a traditional network and implementing IP solutions, we realize a return on investment of $ 1.2 million per year, "says John McGowan, CIO and vice president of IT, Florida International University.

Increased user productivity and IT

The savings described in the previous sections are "hard" and quantifiable costs identified easily. The savings generated by improved productivity for users and IT staff are "soft" costs-less easy to predict.

The Sage Research study found that 86 percent of companies using IPC reported that productivity benefits have grown since initial deployment. For example, some respondents reported an average time savings of 1.6 hours per move for moves, adds and changes activity and four hours per week in all communications by each branch employee.

An estimate of savings generated by productivity improvements can be made by looking at factors such as those listed in Table 2. Of course, each company must consider the unique set of productivity factors that reflect its objectives and operations. A great resource for more free information is http://www.simplyusedphones.com/voip.html Email myoung@socaltel.com Call 800-338-1966 or

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